Cookie Policy

Last updated: 3 November 2026

This Cookie Policy explains how SOOS Atelier uses cookies and similar technologies (together "cookies") on soosatelier.com, what we use them for, and how you can manage your choices. It should be read together with our Privacy Policy.

WHO WE ARE

SOOS Atelier B.V.
Prins Hendrikkade 132c
1011 AR Amsterdam
The Netherlands
Chamber of Commerce (KVK): 98029010
hello@soosatelier.com

WHAT ARE COOKIES?

Cookies are small text files that are stored in your browser when you visit a website. Similar technologies, such as pixels, tags and local storage, work in a comparable way. Some are placed by us (first-party), others by the services we work with (third-party). Some are deleted when you close your browser; others remain on your device for a set period.

HOW WE USE COOKIES

If you visit us from the European Economic Area, the United Kingdom or Switzerland, we only place cookies that are not strictly necessary after you have given your consent via our cookie banner. You can change or withdraw your consent at any time (see "Managing your preferences" below).

1. Required
These cookies are necessary for the website to work, for example to keep your shopping cart, remember your country and currency, process your order and payment securely, and protect against fraud. They cannot be switched off.

  • Shopify (online store and checkout) – Shopify Inc., Canada. Data: cart contents, country and currency, device and browser information, IP address.
  • Shop Pay, PayPal, Klarna (payments) – the privacy policies of these payment providers apply. Data: payment and order details.
  • ShipWill (shipping protection). Data: order details.

2. Personalization
These cookies remember your choices and enable features such as bundle offers, discounts and reviews.

  • Kaching Bundles (bundle offers). Data: products viewed and selected.
  • Stack Discounts (discount display). Data: cart contents.
  • Trustpilot (reviews). Data: device information, usage data.
  • PageFly (page builder). Data: usage data.
  • Google Fonts (web fonts) – Google Ireland Ltd., Ireland. Data: IP address, browser information.

3. Analytics
These cookies help us understand how visitors use our website, so we can improve it. We use this information in aggregate.

  • Google Analytics 4 – Google Ireland Ltd., Ireland. Data: pages visited, number of visitors, device and browser information, approximate location.
  • Microsoft Clarity – Microsoft Corporation, United States. Data: clicks, scrolling, mouse movements, session recordings (without form input), device information.
  • Contentsquare (Hotjar) – Contentsquare SAS, France. Data: clicks, scrolling, page interactions, device information.
  • Intelligems (price and content tests) – Intelligems Inc., United States. Data: test group, pages visited, orders.
  • Shopify Analytics – Shopify Inc., Canada. Data: browsing history on our website, device information, orders.

4. Marketing
These cookies are used to show you relevant advertisements on other websites and platforms, and to measure the results of our campaigns and emails.

  • Meta Pixel (Facebook and Instagram) – Meta Platforms Ireland Ltd., Ireland. Data: pages visited, products viewed, purchases, device information, IP address.
  • Pinterest Tag – Pinterest Europe Ltd., Ireland. Data: pages visited, products viewed, purchases, device information.
  • TikTok Pixel – TikTok Technology Ltd., Ireland. Data: pages visited, purchases, device information.
  • Google Ads and Google Merchant Center – Google Ireland Ltd., Ireland. Data: ad clicks, purchases, device information.
  • Microsoft Advertising – Microsoft Ireland Operations Ltd., Ireland. Data: ad clicks, purchases, device information.
  • Klaviyo (email and sign-up forms) – Klaviyo Inc., United States. Data: email address, name, birthday (if provided), pages visited, products viewed, purchases.

Some of these providers process data outside the European Economic Area. Where this happens, they rely on appropriate safeguards such as the EU Standard Contractual Clauses or the EU-U.S. Data Privacy Framework.

HOW LONG COOKIES ARE STORED

Retention periods differ per cookie and provider, from the end of your browser session up to a maximum of two years. Your cookie choice itself is stored for up to one year. More detailed information can be found in the privacy policies of the respective providers.

MANAGING YOUR PREFERENCES

  • Use "Manage preferences" in our cookie banner to accept or decline cookies per category ("Accept all", "Decline all" or "Save my choices").
  • You can change your choice at any time via the "Cookie preferences" link at the bottom of every page.
  • You can also block or delete cookies in your browser settings. Please note that blocking required cookies may prevent the website and checkout from working properly.
  • Many advertising providers offer their own opt-out options, for example via youronlinechoices.eu.
  • Visitors from the United States: see "Your privacy rights in the United States" in our Privacy Policy and our Your Privacy Choices page.

CHANGES

We may update this Cookie Policy when we add or remove services. The date at the top shows when it was last updated.

CONTACT

Questions about this Cookie Policy? Email us at hello@soosatelier.com.